The big theme coming out of eBay Devcon 2008 in Chicago is focusing on improving the buyer experience and this means lots of changes for sellers. I just left a session with Adam Trachtenberg that covered the eBay Product Roadmap, I'll give you some of the high level points for the first topic that impacts sellers, shipping. Here are some of the upcoming changes to shipping that Adam detailed:
- Return policy MUST be specified
- even if you have a no returns policy you will have to list it
- who pays for ship backs
- not applicable for certain categories
- Handling time, need to list how long it will be till you ship the product so the buyer has an estimate on how long it will take to receive your product.
One question raised was "can you link the paypal shipping system to eBay shipping. Adam answered that currently the answer is no.
Check back as I will continue posting small snippets as I get time throughout the day, here's a link to all the eBay news from devcon.