Last February I finally had enough of the Directv promises of new High Definition (HD) and had Dish network come out to install 2 vip622 receivers and switch over to their service. I was sick of watching watered down HD and lousy Standard Definition on my Sony 1080p tv. Dish Network at the time had triple the amount of HD channels and were rumored to be getting MSG HD. Having the most HD channels and MSG HD were the 2 biggest reasons for switching.
Well luckily for me Dish Network screwed up the order and would not honor the deal that their CSR rep had agreed to on the phone. Through the years I've had my issues with Directv but they've always been willing to keep me happy (mostly in the form of credits). Dish on the other hand not only refused to honor the deal their rep made with me but they didn't even care if I (high value HD customer) left their biggest competitor or not. The installer was at my house, ready to go and they basically lost me over $200 bucks. Even though the Dish 622 receiver is a great unit I have grown to love my Directv HR-20. I would also be going bezerk if I had canceled Directv as I am truly enjoying all the HD offerings and have been rewarded with MSG HD to watch my beloved NY Rangers. Meanwhile Dish has barely added any new programming and still does not even have the YES Network in HD let alone MSG HD. For anyone deciding between the two, I think the choice is very clear, crystal HD clear. Of course this could change in a year or two as Dish will undoubtedly counter Directv's HD advantage.